Refund policy

 1.⁠ ⁠Introduction
Welcome to SHESOUT! These terms and conditions outline the rules and regulations for the use of SHESOUT website, located at [Website URL]. By accessing or using this website, you agree to be bound by these terms.

 2.⁠ ⁠Return and Exchange Policy
We aim to ensure that our customers are satisfied with their purchases. However, if you wish to return an item, we offer a 28-day return window from the date you received the product. The following conditions apply:
•⁠  ⁠Items must be unworn, unwashed, and in their original packaging.
•⁠  ⁠Refunds will be processed using the original payment method.
•⁠  ⁠Sale or clearance items may not be eligible for return.
•⁠  ⁠Shipping costs for returns are the responsibility of the customer unless the item is faulty or incorrect.
•⁠  ⁠For exchanges, please contact customer service for further assistance.
To initiate a return, please email us at [Contact Email] with your order number and details of the items) you wish to return.

 3.⁠ ⁠Privacy Policy
We value your privacy and are committed to protecting your personal information. By using this site, you agree to our Privacy Policy:
•⁠  ⁠Personal Information Collection: We collect personal information such as name, email address, shipping address, and payment information when you make a purchase or sign up for our newsletter.
•⁠  ⁠Use of Personal Information: The information collected is used to fulfill orders, communicate with you, and improve our services.
•⁠  ⁠Third-Party Sharing: We will not sell or rent your information to third parties. However, we may share your information with third-party service providers for the purposes of processing payments and shipping orders.
•⁠  ⁠Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access
•⁠  ⁠For more information, please review our full [Privacy Policy] at [Link].
•⁠  ⁠4. Payment Terms
•⁠  ⁠We accept the following payment methods:
•⁠  ⁠Credit/Debit Cards (Visa, Mastercard, etc.)
•⁠  ⁠PayPal
•⁠  ⁠Other available payment methods as listed during checkout.
•⁠  ⁠All payments must be made in full at the time of purchase. Prices are listed in [Currency], and any applicable taxes and shipping fees will be added at checkout.

 5.⁠ ⁠Shipping Policy
•⁠  ⁠Domestic Shipping: Shipping costs within [Your Country] will be calculated and displayed at checkout based on your selected shipping method.
•⁠  ⁠International Shipping: We offer international shipping to various countries. Shipping costs for international deliveries will be automatically calculated and shown at checkout based on your location and the weight of your order.
•⁠  ⁠Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.
•⁠  ⁠Delivery times for international orders may vary depending on the destination and customs clearance procedures.
For more details, please refer to our [Shipping Policy] at [Link].

 6.⁠ ⁠Product Availability
All products are subject to availability. We reserve the right to discontinue any product at any time without prior notice. In the event a product is unavailable after you have placed an order, we will notify you and provide a full refund.
 7.⁠ ⁠Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of SHESOUT  or its content suppliers and is protected by copyright laws.
You may not reproduce, distribute, or use any content without our express permission.

 8.⁠ ⁠Limitation of Liability
We are not responsible for any damages or losses related to the use of our website, including but not limited to:
•⁠  ⁠Inaccuracies in product descriptions or pricing.
•⁠  ⁠Delays in shipping.
•⁠  ⁠Damage to your personal property resulting from the use of our products.
 9.⁠ ⁠Changes to Terms
We reserve the right to modify these terms at any time without prior notice. Changes will be effective as soon as they are posted on this page. Continued use of the website after any changes constitutes acceptance of those changes.

10.⁠ ⁠Governing Law
These terms are governed by and construed in accordance with the laws of [Country/ State]. Any disputes will be resolved exclusively in the courts of [Jurisdiction].
How to Start a Return
To begin a return for your order, log into your account [here]. After submitting your return request, you'll receive an email with instructions on the next steps.
If you need to send back a product to our online store, please note that we do not offer exchanges for different sizes or items. You will need to place a new order for the replacement. To return any unwanted items purchased from SHESOUT, simply follow these steps:

•⁠  ⁠Ensure that the items are in their original condition, with labels intact, and are unused and unwashed.
•⁠  ⁠Pack the goods securely in a bag or box. If possible, use the original packaging.
•⁠  ⁠You can use our prepaid Royal Mail service [here] to arrange your return, or if you prefer, you can organize your own shipment back to us.
Please Note: Items from our Outlet collection are not eligible for return.
Important Information for Returns
Returned items must be in the same condition as when they were received, complete with all original tags. Items that show signs of additional wear, damage, stains, holes, washing, or perfume odors will not be accepted and will be sent back to you.
At SHESOUT , we thoroughly inspect every order before shipping.
If you receive an item that is damaged, defective, or incorrect, please notify our Customer Service team within 3 days of delivery.

If you receive an item that is damaged, defective, or incorrect, please notify our Customer Service team within 3 days of delivery.
To assist with your claim, we will need the following information:
•⁠  ⁠Your Order Number
•⁠  ⁠The Product/Item Number (found on the swing tag or care label)
•⁠  ⁠Photos of the issue
Please email this information to
shes_out@hotmail,com, and we will help resolve the issue promptly. If we do not receive contact within the specified timeframe, your return may be rejected by our Return & Reclaim department and sent back to you.
Note: It is your responsibility to ensure the parcel is returned to us. We highly recommend obtaining proof of postage when shipping your return.